General Information

 Payment Methods

All tickets must be paid for at time of order. We accept the following methods of payment: cash, check, or VISA/MasterCard/Discover/American Express. There is a non-refundable $5.00 handling fee for phone, mail, fax and online orders.

Ordering by Phone, Mail or Fax

When ordering tickets by phone, please have the following information ready: name and phone number, address, the event, date and time of event, quantity and price of tickets, and credit card number and expiration date.

To order tickets by mail or by fax (541-779-8175), or email: boxoffice@craterian.org please download our Ticket Order Form. Although you may mail or fax orders in anytime, mailed and faxed orders will be processed during normally scheduled box office hours.

There is a $5.00 handling fee for all phone, mail and fax orders.

Ordering Online

Please note that not all events may be available for online ordering. Ticket sales go offline 15 minutes before the event. There is a convenience fee of $2.50 per ticket to order online (in addition to the $5 handling fee per order). All fees are non-refundable.

Delivery/Will Call

There are three options for ticket delivery.

Print @ Home (email) tickets.

Mail delivery. Tickets will be mailed within two business days of receipt of your order. There is a $2.50 fee for mailed tickets, mailing fee is waived for Craterian Members at all levels. (Tickets ordered within ten days of the event will be held at the Box Office).

Will Call. Tickets will be held at the Craterian Box Office and can be picked up during business hours (listed above).

Late Seating

Late seating is at the discretion of management and cannot be guaranteed.

Lost Tickets

Lost tickets are subject to a $2.50 (per ticket) reprinting fee. Please contact the Box Office at 541-779-3000 for information.

Refunds

Tickets are non-refundable (except for members at the 4-star level and above — see front of order form for details). If you are unable to use your Craterian Performances tickets, you may return them to the Box Office prior to the event and claim them as a charitable donation.

Exchanges

Exchange privileges are for Craterian Performances’ members at the 3 Star level (and above) only. Exchanges must be made in person at least 48 hours prior to the performance date. Original tickets must be presented for exchange. There is a handling fee of $2.50 per ticket. Price variations are refunded in Craterian gift certificates good for Craterian Performances’ current season only.

Rush Tickets

As a special member benefit, a limited number of half-price rush tickets may be available for selected Craterian Performances presentations that are not sold out. Rush tickets may be purchased in person at the Box Office three hours prior to curtain time and are limited to two per event. Seating locations for rush tickets will be assigned by the Box Office. Craterian Performances reserves the right to determine the quantity and location of rush ticket seats, subject to availability. No exchanges for previously purchased tickets.

Group Sales

Discounts on group sales may be available, please contact the Box Office for information.

Gift Cards

Gift cards in any denomination can be purchased and redeemed at the Box Office.

Use of Likeness

You understand that by purchasing tickets from this ticketing site or our box office, you consent to the use of your image or likeness incidental to any live or recorded video display or other transmission or reproduction to which any printed or digital ticket admits you.

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View Seating Chart

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2023 Member Presale dates:

• 5 Star Members & Up – June 8
• 4 Star Members – June 13
• 3 Star Members – June 15
• 2 Star Members – June 20
• 1 Star Members – June 22

Public Sales begin June 27, 2023, at 10:00 a.m.